Money Back Guarantee

Customer satisfaction is our top priority. If you are not completely satisfied with a product that you purchased from us in our webshop (, please contact our support team at with your order number. Let us know what you are dissatisfied with and we will refund you the full purchase price.

Our money back guarantee is valid for 30 days from the date of purchase.

Note the following:

  • Our money-back guarantee may only be used once per customer/per product
  • When ordering multiple packs of the same product, only one pack must be opened and the unopened products must be returned to us for a refund of the product price for all products.
  • Shipping costs cannot be refunded.
  • The refund will be processed using the payment method you used when placing your order.
  • The following products are excluded from the money-back guarantee: Blender Bottle Loop VAST Edition

The 14-day right of withdrawal remains unaffected by the money-back guarantee.